Job Description

About IITM Research Park

Innovation thrives when faculty, students and industry professionals interact in a formal


or informal environment. The IIT Madras Research Park, promoted by IIT Madras, is


India's first University based Research Park epitomising what can be achieved by this


confluence - bringing unlike minds together. The Research Park provides over 1.2 million


square feet of collaborative workspace for R&D companies and deep-tech start-ups to


nurture, promote and sustain innovation and entrepreneurship through Industry -


Academia interaction. The innovation ecosystem enables quick and easy formal and


informal exchange of ideas leading to collaboration and commercialization of R&D,


delivering strategic value by reducing the cycle time for innovation. IIT Madras Research


Park is the top-most research and innovation ecosystem in the country - a bustling


campus with about 6,000 professionals across 250 plus Corporate R&D Units,


Multinational Research Centres, Public Sector, Government Research bodies, IIT


Madras Centres of Excellence, Laboratories and Start-ups. IIT Madras Research Park is


a Section 8 not-for-profit company.

Zoho Application Administrator

We are looking for a Zoho Application and System Administrator with 4-8 years of


experience and responsible for administering, configuring, and optimizing Zoho


applications and system infrastructure, ensuring seamless operations and process


automation for business objectives.

Key Responsibilities

Administer, configure, and manage Zoho applications, including Zoho CRM,
Zoho Expense, Zoho Books, Zoho Creator, Zoho Analytics and related business


solutions to fulfil organizational needs.
Customize Zoho apps, develop and maintain automation workflows, API
integrations, and connections with third-party systems.
Oversee the day-to-day functioning, including enhancements, user access
provisioning, data integrity, and application security within the Zoho suite.
Monitor New Features and Functions introduced by Zoho and see how it can be
leveraged by our organization
Monitor system performance, conduct upgrades and updates, ensure data
protection, and troubleshoot platform issues promptly.
Create documentation and process manuals and keep them current; train and
support users to maximize productivity and adoption of Zoho solutions.
Generate and Analyse reports to guide business performance and process
improvements.

Essential Skills & Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related
field.
4-8 years of relevant experience in Zoho administration, system administration,
or IT infrastructure management.
Strong skills in workflow design, automation, custom scripting (Deluge), and
managing API connections.
Sound knowledge of security best practices, database management and backup,
and user access control.
Managing enhancement projects Hands-on experience in server administration (Windows/Linux), Active Directory,
DNS, and cloud infrastructure (preferably AWS).
Excellent communication, analytical, and documentation skills.

Preferred Qualifications

Zoho certifications (CRM, Creator, etc.). Experience with IT policy management, security protocols, and compliance
standards.
Familiarity with automation and DevOps tools is considered a plus.
This role combines Zoho stack expertise with broader IT administration skills,


supporting organization-wide digital transformation and operational excellence.


In case you are interested please forward resume to careers@respark.iitm.ac.in with


subject line "

Application for Post of Zoho Application and Systems Administrator

".