Manage incoming and outgoing calls in a professional manner Respond to customer inquiries complaints and concerns with a problem-solving mindset Long customer interactions and track follow-ups Offer timely and relevant solutions to resolve customer issues Collabrate with team members to esclate and address more complex concerns Meet key performance metrics including call handling time customer satisfaction and resolution rates
Job Type: Full-time
Pay: ?12,900.00 - ?17,900.00 per month
Benefits:
Health insurance
Work from home
Work Location: In person
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