Job Description

A Xerox Printer Technician job description typically includes responsibilities such as diagnosing and repairing printer hardware and software issues, performing routine maintenance, installing and configuring printers, managing printer supplies, providing technical support, and updating service logs. They also collaborate with other teams to resolve printing problems and stay current with new printing technologies. Here's a more detailed breakdown:Key Responsibilities:

Troubleshooting and Repair:

Identifying and resolving hardware and software problems with Xerox printers and multifunction devices.

Maintenance:

Performing regular maintenance checks, cleaning, and preventative maintenance on printers.

Installation and Configuration:

Setting up new printers, connecting them to networks, and configuring them for optimal performance.

Inventory Management:

Managing printer supplies like toner, paper, and other consumables.

Technical Support:

Providing support to end-users, answering their questions, and assisting with printing-related issues.

Documentation:

Maintaining accurate service logs, documentation, and records of all repairs and maintenance.

Collaboration:

Working with IT and other support teams to address printing problems and ensure a smooth workflow.

Staying Current:

Keeping up-to-date with the latest Xerox printer technologies, software updates, and best practices.
Skills and Qualifications:

Technical Expertise:

Strong knowledge of Xerox printer hardware, software, and networking concepts.

Problem-Solving:

Ability to diagnose and troubleshoot technical issues effectively.

Communication:

Excellent verbal and written communication skills for interacting with users and team members.

Customer Service:

Providing excellent customer support and resolving issues to customer satisfaction.

Organization:

Ability to manage time effectively, prioritize tasks, and maintain accurate records.

Attention to Detail:

Ensuring accuracy in all tasks, from repairs to documentation.

Teamwork:

Collaborating with others to resolve issues and improve processes.

Physical Stamina:

May require lifting and moving printers or components
Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?45,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Paid sick time
Schedule:

Day shift
Work Location: In person