Job Description

JOB PROFILE

Designation : Workshop in Charge

Location: Usgao, Ponda

Reports to : MD/General Manager

Experience : 3 to 4 Years Experience in Commercial Vehicles sector along with Graduation Preferably with specialisation in automobiles

KEY RESPONSIBILITIES & DELIVERABLES

Liaise with Customer, Vendor, Transporter, Finance, HR

Strict

Discipline

in adhering to Workshop SOP and compliance

Clear understanding of workshop contribution towards Company's policy, Vision and Value.

Ensure FIFO/ LIFO as per customer requirement are maintained

Keep Stock control System up to date and ensure spare parts inventories are accurate by regular physical counts reconciliation, and audit of Documents

Ensure 5 S Policies are adhered in workshop

Induction of new recruitment - by giving clear understanding of Company policy, Vision and Value

Regular training of Staff and adhering to training Calendar

Maintain record and oversee Maintenance of Assets of Customer and Company

Implement automation as and when to increase operation efficiency

Safeguards workshop operations and contents by establishing and monitoring security & Safety procedures and protocols, (Pest Control, Fire Extinguisher, First Aid Kit, and Handling of vehicles, parts, etc.)

Ensure all legal and regulatory documents are filled and Compliances are monitored on regular basis

Produce Regular MIS and statistic with Graphical representation on daily, weekly, Monthly basis

Achieve Financial objective by ensuring to remain within Budget

Brief floor team on Daily Basis on day to day activity

Coordinating with service team and Customer for ensuring smooth workshop operations

Coordinating with HR for timely submission of Attendance, KRA review of all staff

Coordinating with finance for timely submission of details to raise customer bills. And timely submission of petty Cash Expenses

Respectful

in all Communication with Staff, Internal Customer and External Customer.

Meet Commitments

Generating MIS reports on key metrics

,

Daily vehicles in workshop report,

Sharing MIS for spare parts Cycle Count Report, & Stock Variance Report if any with Reasons

Reconciliation of stock variance report

Graphical MIS for TAT/ SLA for all vehicle Movement (service, repairs, accident) on Notice Board

Training Feedback

Team Building & Development

Continuous Training in order to ensure operation runs smoothly

Solid Understanding of Workshop Accounting

Petty Cash Statement

Deliverables:

100% customer satisfaction rate.

Adherence to TAT/ SLA

Improve Operation and Cost Efficiency.

Zero spares stock variances

Costs Reduction

Cycle time Reduction

Continuous Innovation

Hygienic Workshop premise

Improve customer satisfaction

Key Skills/Competencies:

Excellent Communication - Verbal and Written

People Management skill including ability to Motivate, & delegation of work

Planning and organizing skill for effective flow of stock

Eye for Details, Surveillance

Problem Solving and demonstrates

Integrity

in All Decision

Proficient in different Software used for warranty and workshop performance monitoring

Meets Commitments

Developing Budget

Knowledge of legal requirement of operation

Customer Centricity

- Internal & External

Drive Accountability

Respect to all in all communication

Time Management - Multi Tasking

Innovation

Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?45,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person