Job Description

Key Responsibilities

Workshop Operations Management

Plan, organize, and supervise day-to-day workshop activities. Ensure timely servicing and repair of vehicles. Monitor job allocation, productivity, and turnaround time. Maintain high workshop efficiency and adherence to standard operating procedures.

Customer Service

Ensure excellent customer experience by maintaining service quality. Resolve customer complaints quickly and effectively. Liaise with service advisors to ensure transparent communication with customers.

Team Management

Lead, guide, and motivate a team of service advisors, technicians, and support staff. Conduct regular training and skill development for the workshop team. Allocate jobs based on skills, workload, and efficiency.

Quality & Compliance

Ensure compliance with manufacturer standards and dealership policies. Maintain high levels of quality control and safety standards. Conduct regular audits of tools, equipment, and service processes.

Financial & Business Targets

Monitor workshop revenue, profitability, and cost control. Achieve service targets including upselling, labor utilization, and spare parts sales. Prepare regular MIS reports for management review.

Qualification & Experience

Diploma/Degree in Automobile/Mechanical Engineering (preferred). 5-10 years of experience in automobile service operations, with at least 2-3 years in a managerial/supervisory role. Prior experience in a car dealership workshop will be an advantage
Contact us at 9878492392

Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person