JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Workplace Technical Assistant Manager -
Position Overview
The Technical Facility Assistant Manager supports the day-to-day operations and maintenance of commercial real estate facilities, ensuring optimal building performance, tenant satisfaction, and asset value preservation.
Key Responsibilities
Operations Management
Assist in overseeing daily facility operations including HVAC, electrical, plumbing, and life safety systems
Support preventive maintenance programs and vendor management
Coordinate with building engineers and maintenance staff
Monitor building automation systems (BAS) and energy management systems
Technical Support
Conduct regular building inspections and equipment assessments
Troubleshoot mechanical, electrical, and plumbing issues
Review and approve work orders and maintenance requests
Ensure compliance with building codes, safety regulations, and environmental standards
Tenant Relations
Respond to tenant service requests and concerns
Coordinate tenant improvements and move-in/move-out activities
Maintain positive tenant relationships through proactive communication
Support lease administration and space planning initiatives
Project Coordination
Assist with capital improvement projects and renovations
Manage vendor relationships and contractor oversight
Support budgeting and cost control initiatives
Coordinate emergency response procedures
Required Qualifications
Education & Experience
Bachelor's degree in Engineering, Facility Management, or related field preferred
2-3 years of commercial real estate or facility management experience
Technical background in building systems and operations
Technical Skills
Knowledge of HVAC, electrical, plumbing, and life safety systems
Familiarity with building automation systems and energy management
Understanding of building codes and safety regulations
Project management capabilities
Core Competencies
Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
Detail-oriented with strong organizational skills
Ability to work independently and manage multiple priorities
Customer service focus
Preferred Qualifications
Professional certifications (FMP, SFP, LEED AP)
Experience with computerized maintenance management systems (CMMS)
Knowledge of sustainability and energy efficiency practices
Previous experience in Class A commercial office buildings
This role offers excellent opportunities for career advancement within JLL's integrated facilities management platform, working with industry-leading technologies and best practices in commercial real estate.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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