Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Title

Workplace Technical Services Assistant Manager

Business unit

Integrated Facilities Management



Reporting to

Facility Manager

Key stakeholders

IFM Business Line Heads, Account Director, Client - Real Estate Director and Senior Manager

Direct reports

Team consisting of

1. Technicians

2. BMS Operator

3. Facility Executive / Shift Supervisor

Duties & responsibilities

Support the FM with dotted line to Chief Engineer in managing the Mechanical, Electrical, Plumbing installations, Life Safety system, BMS within the facility;



Responsible for preparation of critical spares list for all installations as per manufacturer's recommendations and plan and maintain the required inventory at sites at all-time where the maintenance is carried out with in-house teams;



Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment;



Assist the AEM to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations;



Maintain the logbooks, checklists and PPM schedules for all M & E installations;



Manage Downtime/ Breakdowns;



Arrange for ad-hoc M&E set ups as per the client requirement from time to time;



Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client;



Responsible to handle the shifts independently on all Engineering related matters;



Responsible for daily reporting on M & E to the AEM;



Generate Service maintenance reports on office equipment;



Responsible for Purchasing and maintaining of spares and consumables, ensure minimum stock required maintained at all times.



Generate Downtime and breakdown incident reports.



Complete track of inspection, work orders and updation and closure in 360 tool with proper evidences or supporting documents.



Request for raising ITSM based on PM work orders scheduled and notify respective vendor in advance



Liaison with landlord for utility, common area lighting, water tank levels, domestic, fire, status of lift health to ensure 100% uptime



Strictly adhere to the usage of PPEs and LOTO at all time by in-house as well as vendor



Issuance of necessary work permits for vendors



Maintaining of various registers - Green card, Fire isolation / desolation, LOTO, complaints, etc.



Rounds to be taken daily of critical areas and ensure that observations are recorded in Inspection tab



Ensure compliance to all GRE OE standards and signoff.



Ensure up keep of office maintained, liaise with soft service team, for the same



Ensure strict adherence by the technicians on their deliverables



Project coordination - with vendors /soft services/others



Aware of the maintenance cost/maintain a tracker



Vendor management end to end



Maintain cordial relationship with team and employees



Well aware of escalation process



Incident report - detailed report with RCA



Understanding of the AMC contracts /SLA



Ensure all work orders/inspections is closed/carried out regularly



Ensure the hand over and take over work activities during shift change over between technicians/BMS and amongst AFM's



MIS and report generation as and when required



Ensure customer complaints are attended during shift time including soft services



Responsible to ensure housekeeping is well maintained during shift time in coordination with soft service team

Sound like you? To apply you need to be:

-

Experienced in Facility Management Open working in shifts Team handling experience Experience in managing Banking / BPO client would be an added advantage

Performance objectives

Assistant Manager, Facilities is responsible for developing, deploying, supporting, and managing the JLL India IFM function at client site.



Key skills

Facility Management Technical / Soft Services operations Excellent interpersonal and communication skills Good team handling skills

Employee specification

BE / Diploma / B. Tech in Electrical / Mechanical Engineering Minimum 5 years of relevant work experience

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.