Job Description

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Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a detail-oriented and service-driven individual to join our HR Operations team as a Workplace Practice Administrator. Based in Pune, this role is responsible for managing employee data in SAP, ensuring transactional accuracy, and delivering consistent HR services across multiple operating companies. The ideal candidate will be proactive, customer-focused, and committed to maintaining data integrity and service quality.
What you'll do

• Accurately prepare and process HR transactions in SAP across various HR processes.
• Ensure timely and consistent service delivery in line with agreed Service Level Agreements (SLAs).
• Maintain high standards of data quality and integrity across systems and manual processes.
• Support audit readiness by ensuring all transactions are complete and compliant.
• Contribute to a customer-focused service environment by proactively addressing issues and preventing escalations

Who you are

• A graduate from any discipline, with a keen interest in HR operations.
• Familiarity with SAP or SuccessFactors (OM & PA modules) is an advantage.
• Strong communication skills and attention to detail.
• A fresher or someone with up to 2 years of experience in SAP end-user roles.
• Committed to delivering high-quality service and continuous improvement.

Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you

• Opportunity to work in a global shared services environment.
• Exposure to SAP and HR operational processes across multiple geographies.
• A collaborative and inclusive culture that values continuous learning and development.
• A chance to build a career in HR with one of the world's leading telecom organisations.

What skills you will learn

• Hands-on experience with SAP HR modules and transactional processing.
• Understanding of SLA-driven service delivery and data quality management.
• Skills in customer service, communication, and HR compliance.
• Exposure to global HR operations and shared services best practices.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required