Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



JLL point of contact for all operational requirements specific to client India including but not limited to hard/technical services, soft services and hospitality and experience services. Manages a team of JLL facilities and hospitality professionals in Mumbai and Hyderabad. Will oversee New Delhi but contact and support anticipated to be low/light touch. This role is responsible for:

Inspire & Lead:

Inspire and lead a diverse, cross-functional team, fostering a culture of continuous learning, experimentation, and innovation that consistently exceeds expectations. Drive high impact initiatives that enhance the client workplace experience, aligning with our unique culture and business objectives.

Stakeholder Communication:

Act as a key liaison between the facilities team, employees, and other internal departments. Provide clear and timely updates on maintenance activities, project timelines, and service outages.

Cross-Functional Collaboration:

Partner with the Hospitality Lead, F&B Lead, and other service teams to ensure seamless service delivery and a cohesive workplace experience.

Champion Change:

Challenge the status quo and champion continuous improvement. Navigate complex business changes with agility, identifying and implementing creative solutions that support Netflix's vision and evolving needs.

Industry Expertise:

Leverage a strong background in entertainment or a similar fast-paced industry. You will demonstrate a deep understanding of client's business and operating nuances, acting as a trusted partner and advisor.

Compelling Communication:

Craft compelling narratives and effectively influence diverse stakeholders, from Client leaders to external vendors and partners. Your communication skills will be key to driving alignment and achieving strategic goals.

Hospitality & Service:

Bring a genuine passion for delivering exceptional hospitality experiences. Your expertise will be crucial in setting the standard for service excellence throughout the workplace

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.