Job Description

What you will do

• Maintain excellent customer service delivery at all times
• Provide the first impression of our company and serve as a point of contact for associates, customers, vendors, and guests
• Manage day-to-day office management activities, including event planning, meeting support, vendor management, company productivity tool utilization, phone support, ticket management, and office space presentability and presence
• Serve as a point of contact for all maintenance and repair issues between building and property management teams and outside vendors
• Exemplify creative problem-solving skills for office stakeholders and business teams
• Be responsible for regional program team support; implement global and regional GWS programs and guidelines
• Identify trends, patterns, and relationships in data analytics
• Provide budget and accounting support for local operations, including finance tracking, budgeting, and invoice processing
• Support office services and programs like snack and drink programs, food service and catering, ergonomics, space management, building maintenance, and office branding and design
• Implement GWS initiatives by preparing and presenting project and program business justifications, including scope of work and budget requirements, ROI, ongoing real-time on-demand status updates, etc.
• Communicate cross-functionally within the office through email and in-person

• Bachelor\'s degree or equivalent work experience
• 5+ years of related experience
• Exceptional customer-service skills
• Excellent written and verbal communication skills in English
• Ability to maintain professional business appearance at all times
• High attention to detail and advanced skills in developing systems and processes for smooth office operations
• Motivated with the ability to work with little direct supervision in a fast-paced corporate environment; good time and task management skills

Red Hat