Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities
Establish direct relationship with the employees.
Single Point of Contact of employees
Respond and close all feedbacks within defined SLA
Shares observations regarding any misalignment to defined guidelines of the area allocated
Have periodic connects with all point of contact of different business to understand their perspective of service
Execute employee engagement events & Participate in promotions in line with client expectations
Report any concerns or patterns in employee feedback periodically to Assistant Manager
Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc.
Welcoming guests in a friendly and professional way.
Addressing and escalating customer complaints.
Providing information about varieties of food available, programs and other services.
Take daily customer feedback & Maintain good POY score.
Making people aware about new food program and offers and specialty.
Always maintain grooming standards set by the organization
Ideal Experience
Bachelor's degree/ Degree in Hotel Management, or other related field;
Experience of 1 - 3 years in hospitality
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Proficient in MS Office suite
Excellent communication verbal and written.
Location:
On-site -Hyderabad, TS
Scheduled Weekly Hours: 48
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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