Job Description

Experience: Freshers & Experienced Welcome, Only Girls Preferred with Good Communication Skills in English Language

Work Location: 100% Work From Home

Job Overview

We are looking for friendly, confident, and customer-focused professionals to join our remote team. The role involves calling existing customers, collecting their honest feedback, resolving concerns, and offering relevant services based on customer needs.

Your goal is to create a positive, transparent, and satisfying experience, ensuring customers feel valued, informed, and happy with their decisions.

Key Responsibilities

? ?Call existing customers to collect feedback on their recent experience

? ?Understand customer needs and concerns with empathy and patience

? ?Clearly explain available services or upgrades only when relevant

? ?Ensure customers fully understand the service, pricing, and benefits

? ?Confirm customer consent and satisfaction before closing interactions

? ?Address objections professionally and ethically

? ?Maintain accurate call records and feedback notes

? ?Deliver a smooth, positive experience that builds trust and loyalty

What Makes a Successful Candidate

? ?Excellent communication skills (clear, polite, and confident)

? ?Customer-first mindset with strong listening skills

? ?Ability to explain services transparently and honestly

? ?Calm, solution-oriented approach to objections

? ?Self-motivated and disciplined in a remote environment

? ?Basic computer skills and reliable internet connection

Preferred (But Not Mandatory)

? ?Experience in customer service, feedback calling, or sales support

? ?Familiarity with CRM or calling tools

? ?Ability to handle customer conversations professionally and ethically

Why Join Us

? ?100% Work From Home

? ?Flexible working hours

? ?Supportive team and structured training

? ?Performance-based incentives

? ?Growth opportunities within the company

? ?Respectful, compliance-driven work culture

Our Promise

We believe in honest communication, customer satisfaction, and long-term trust. Our processes ensure customers are fully informed, comfortable, and confident--creating happy clients and reducing disputes naturally.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Work from home
Work Location: In person