Job Description

: Role overview
Part of the squad responsible for implementation and support of Workday Security and Integrations. This includes advising the business on solutions, improvements to existing functionality and new enhancements. Ensure the security, integrity, consistency and resilience of platform features and functions across geographies. Manage your backlog of defects, gaps and design features (as well as technical debt items) to ensure availability, reliability, performance and security to appropriate levels to enable high quality customer service across the organization. Display the following core responsibilities and behaviours:
Key Result Areas

• Develop and/or maintain Workday Security

• Understand Workday Security models and principles to ensure a safe and secure environment and a good employee experience.
• Manage and configure the Workday Authentication and Security policies, including but not limited to security groups, policies, user based, integration and web service end point security.
• Work with the technical team and security architects to ensure compliance to standards and governances defined by the company.
• Monitor and pro-actively action any certificates with expiry dates to ensure no impact on day-to-day processing.
• Review and implement new releases to ensure that the system has the latest, up to date features enabled.
• Actively monitor and audit the environment to raise and remediate any potential security risks.

• Maintenance of the platform for audit and stability purposes

• Maintain support levels of platform, ensuring components are up to date
• Understand and follow defined development standards and best practices
• Support Incident Management within the agreed service levels
• Ensure Data integrity and quality in design of integrations and security solutions
• Ensure that the platform is secure to prevent unauthorized access.
• Ensure changes / deployments follow change & release processes.

• Service delivery to ensure customer satisfaction

• Maintain service, quality, and desired outputs across the business process by ensuring compliance to tactical policies, procedures, and standards.
• Share knowledge and collaborate within the team to ensure quality solutions.

• Manage quality people practices

• Align own behaviour with the organization culture and values.
• Share and transfer product, process, and systems knowledge to colleagues.
• Collaborate and work within the team as well as the wider business teams to deliver quality products.
• Actively share information with other team members regarding successes, issues, trends and ideas.
• Participate in peer reviews, testing, problem solving within and across the broader team.

Requirements: Skills, Qualifications and Experience required
Education and Experience:

• Bachelor's degree in computer science or other technical/scientific discipline
• Workday experience and training
• 3+ years of experience with HC applications and development tools
• Experience with Workday tools (OX v2, Workday Report Writer, Calculated Fields and Enterprise Interface Builder (EIB) will be advantageous)
• Experience with Workday Security models and principles will be advantageous.
• Working knowledge of HC information systems, including experience in designing, building, and testing relevant components

Knowledge and Skills:

• Strong problem solving, troubleshooting and analytical skills
• Excellent verbal and written communication skills to effectively interact with IT clients, team members and leadership
• Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities
• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution
• Ability to work in a team-oriented, collaborative environment
• Ability to accurately collect information to understand and assess the clients' needs and situation
• Strong attention to detail

Competencies

• Multi-functional team Collaboration (Relating): Creates trust, respect and builds meaningful relationships. Able to handle a wide range of relational challenges to ensure collaboration across boundaries.
• Customer First: Putting the customer at the heart of business decisions and driving to improve value for customers.
• Execution: Displays consistent energy, drive and perseverance to deliver results. Demonstrates a willingness to take calculated risks to achieve stretch performance goals.
• Innovation (Perspective): Generates creative/out of the box solutions. Challenges the status quo and/or demonstrates ability to relate to challenges from a range of diverse but relevant perspectives. Willing to take calculated risks when introducing novel ideas.
• Leading with Influence: Influences and rallies people behind common goals; actively supports growth and inspires others to exceed expectations. Communicates clear strategies and objectives for own function.
• Personal Mastery: Learns and actively works to build self-awareness; develop through experience and feedback from others. Copes effectively with stress and has the resilience to take on stretching and challenging assignments. Adjusts effectively to work within new work structures; processes; requirements and cultures.

Skills Required