Job Title: Workday QA/Testing Lead
Location: Manila or Bangalore
Team: HR Technology & Analytics
Reports To: Director, HR Tech Programs & Ops
About the Role
We are seeking an experienced and detail-oriented QA/Testing Lead to join our Workday team. This newly created role offers a unique opportunity to shape our Workday testing strategy and processes from the ground up. You will be instrumental in building a robust, scalable, and repeatable testing framework that supports both enhancements and business-as-usual updates. If you are passionate about quality, thrive in Agile environments, and enjoy cross-functional collaboration, we'd love to hear from you.
Objectives
Ensure the highest quality of Workday enhancement and incident-fix releases by developing and executing comprehensive testing strategies.
Design testing plans, framework including review scenarios/scripts that align with product team goals and customer needs.
Collaborate across functions to incorporate necessary product changes and ensure seamless delivery.
Responsibilities
Develop or review and execute test scenarios/scripts and or more formal plans, to validate product functionality against requirements and specifications.
Perform functional, security, and regression testing of enhancement/incident-fix releases in conjunction with the regional business leads.
Coordinate with regional business Leads, business testers, and Build Team to ensure reported defects and issues from UAT are resolved or addressed
Ensure timely completion of tests and clear communication of results.
Support regular audit team request for information on test process
Provide actionable feedback to improve application enhancement development, testing and deployment processes.
Stay current with the latest testing tools, techniques, and methodologies and provide recommendations on testing standards, practices, and documentation including the use of testing automation tools.
Required Skills and Qualifications
Bachelor's degree in Computer Science, or a related technical field.
6-8 years of Workday functional experience in Core HR, Compensation, Benefits, Absence, Talent/Performance Management and Security
Workday Report Writer skills to pull test data and audit related information out of Workday
Familiarity with ServiceNow case management system
Exposure to in-depth Workday configuration and end-to-end solutions, including downstream system impacts, is not essential but an advantage
2-3 years of experience in QA/testing roles, ideally within SaaS support organization or tech consultancy environments.
Strong understanding of Agile testing practices and the four quadrants of testing.
Excellent verbal and written communication skills.
Analytical mindset with strong problem-solving abilities.
Stakeholder expectation management
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