Job Description

Join Kainos and Shape the Future
At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.



We believe in a

people-first culture

, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.



Ready to make your mark?

Join us and be part of something bigger.

Being a EDM Product Consultant at Kainos

As an EDM Product Consultant at Kainos, you will work in a team to implement, configure, support, and provide on-going improvement of our exciting Employee Document Management application for our global customer base, typically leading a workstream. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You'll provide excellent guidance to customers, understanding their business and requirement.

You will

be responsible for

:

Build and configure templates, incorporating commands, create custom reports, and carry out testing and deployment activities. Understanding our customer's needs - you will lead the analysis of Customers' EDM configuration and understand their specific requirements that drives their business operations. Applying your product expertise - you will be an expert in the Kainos EDM product and apply their knowledge to understand where its functionality, benefits, and limitations apply to the Customer's configuration. Upskilling our customers - On completion of the build process, you will teach the Customers' EDM users' aspects of the EDM product functionality. You will also ensure the transfer knowledge of what has been built, why it has been built and how to use it. When the deliverables are complete, you will transition Customers to our internal Customer Success teams. Contributing to continuous improvement - Outside of Customer engagements, you will contribute to the continuous improvement of the EDM product by suggesting new features & functionality and liaising with development on the creation and testing of features, fixes etc. Defining training plans and focus areas - You will define training plans and focus areas for the Customer Success and Onboarding teams. Working closely with the Product and Engineering team - You will work on new features, coordination of test and customer roll outs.

What we are looking for:

A relevant degree in a technical or business-related discipline. Previous experience in a technical role, ideally within software development, business analysis, or a quality assurance/testing consultancy environment. Demonstrable experience in interpreting, understanding, and implementing customer requirements. Excellent customer focus, with experience building and maintaining customer relationships. Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and customer needs. Clear and effective communicator (both written and verbal) working with our global client base. Ability to prioritize, plan workload and meet key deadlines. Good commercial awareness and understanding of project and business dynamics. Capable of working within (remote) teams and alongside customers, as well as individual tasks with limited supervision.

Nice to have:

Experience in the implementation of or a Subject Matter Expert of business-related applications. Experience of the Workday Application Suite

What we offer:

As a EDM Product Consultant with us, you will get to collaborate with a talented team who are always pushing the boundaries of what's possible in the tech industry. We are big believers in investing in our people, so we will give you all the tools and resources you need to grow your skills and advance your career.

We understand that work-life balance is crucial, so we offer flexible hours and work-from-home options. Plus, we believe in taking care of our people, which is why we offer competitive salaries and a comprehensive benefits package (insert dynamic benefits widgets for regions).


But we are not just about work here - we are also a tight-knit community that enjoys hanging out and having fun together. We host regular team events, and other social gatherings, so you will have plenty of opportunities to connect with your colleagues and make some great friends.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.





Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.





We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.