Job Description

Profile Description
We're seeking someone to join our Enterprise Technology team as a Windows Desktop Infrastructure Engineer , in Workforce Technology & Services with strong expertise in infrastructure testing, performance optimisation, and enterprise-level Windows systems. The ideal candidate will have hands-on experience with physical hardware, system software, and enterprise deployment tools, combined with scripting and security best practices. This role focuses on testing, tuning, and optimising desktop environments while ensuring compliance with security standards.
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.
This is Director position that manages and optimizes the technical environment and end-user experience across various workplace technologies for end-users, ensuring seamless operations and user satisfaction across the organization.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
Infrastructure Testing & Benchmarking

• Design and execute performance and reliability tests for desktop environments using industry-standard tools and frameworks.
• Develop automated test cases in C# for functional and performance validation.
• Analyse test results, identify bottlenecks, and implement optimisation strategies.

Performance Tuning & Optimisation

• Optimise Windows Desktop OS, drivers, and vendor utilities for stability and efficiency.
• Apply best practices for VDI performance, resource allocation, and system responsiveness.

Enterprise Systems & Security

• Strong experience with Windows Enterprise systems, including SCCM, task sequences, and OS deployment automation.
• Understand Windows desktop security architecture and best practices, including patching, hardening, and compliance.
• Ensure secure configuration and adherence to organisational security standards.

Hardware & System Software

• Hands-on work with physical desktop hardware, configuration, and troubleshooting.
• Validate hardware compatibility with operating systems, drivers, and associated tooling.

Automation & Engineering Practices

• Develop scripts using PowerShell and C# for automation and testing workflows.
• Maintain version control and collaborative development using Git.
• Work within Agile and DevOps frameworks to deliver iterative improvements.

Collaboration & Communication

• Document test plans, results, and optimisation strategies clearly for stakeholders.
• Engage with clients and internal teams to provide technical insights and solutions.
• Contribute proactively to problem-solving and innovation within the team.

What you'll bring to the role:

• At least 4+ years' relevant experience would generally be expected to find the skills required for this role.
• Strong knowledge of Windows Desktop Operating Systems and system-level components.
• Physical &VDI desktop hardware configuration, and troubleshooting.
• Drivers, firmware, and vendor-specific utilities.
• SCCM, task sequences, and enterprise deployment automation.
• Proficiency in PowerShell and C# scripting (including automated test case development).
• Git, Agile, and DevOps practices.
• Excellent analytical skills for interpreting test results and implementing optimisations.
• Strong documentation and stakeholder communication skills.
• Experience in VDI environments and cross-platform performance tuning.

Desirable Skills

• Hands-on experience with Infrastructure and performance testing using recognised tools and methodologies.
• Knowledge of Linux (advantageous but not essential).
• Willingness to work outside standard hours when required.

Personal Attributes

• Solution-oriented mindset with strong problem-solving skills.

• Collaborative and adaptable in a fast-paced environment.

• Detail-driven with a commitment to quality and performance excellence.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices? into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Skills Required