Job Description

:




Mandatory:




Strong analytical and Excel/Google Sheets skills.


Proficiency in WFM tools (e.g., NICE IEX, Verint, Genesys).


Experience in multi-channel support environments.


Excellent communication and stakeholder management.


Good to Have:


Knowledge of Google Workspace tools.


Familiarity with AI-driven forecasting or scheduling tools.


Experience in BPO or tech support environments.


WFM tools (e.g., NICE, Verint, Aspect)


ITIL Foundation


Location


Chennai

Job Function


BUSINESS PROCESS SERVICES

Role


Support Executive

Job Id


372743

Desired Skills


WFM
Desired Candidate Profile


Qualifications

: BACHELOR OF COMMERCE

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4645694
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year