- Regularly analyze content and user-reviews analytics- Maintain reports on the performance of merchant catalog- Gathering information on market trends and customers' reactions to catalogs- Responsible for implementing changes/improvements/new initiatives/standardization to the online listings on the WedMeGood website - making sure there is no loss of opportunity- Collaborate with merchants to create attractive catalog displays and make sure that their best catalog is prominently displayed- Act as the liaison between merchants and the account management, and success operations team by addressing catalog performance issues and solving performance problems- Assist merchants in creating an organized catalog that allows for easier listing accessibility- Driving content uploads and user-reviews on catalogRequirements:- Graduate in any stream- Overall work experience of 1-4 years- Strong understanding of user behavior- Strong Analytical ability and technical aptitude- Strong customer service skills required- Strong written and verbal communication skills- Experience in Salesforce preferred- Strong relationship and internal stakeholder management skills (ref:updazz.com)
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