who can blend creativity with strong client relationship skills. This role is ideal for someone who loves building long-term relationships with clients, turning their wedding dreams into reality, and ensuring a seamless planning experience from the first meeting to the big day.
You will be the primary point of contact for couples, managing their expectations, providing expert guidance, coordinating with vendors, and ensuring each wedding is executed flawlessly , while nurturing client satisfaction and loyalty.
Key Responsibilities
Client Relationship Management
Act as the main point of contact for all clients throughout the planning journey.
Build strong, trust-based relationships with couples and their families.
Conduct regular check-ins and provide updates on planning progress.
Gather feedback and ensure complete client satisfaction.
Resolve any issues or concerns promptly and professionally.
Wedding Planning & Coordination
Understand client vision, style, and budget to create tailored wedding concepts.
Develop detailed timelines, checklists, and event schedules.
Coordinate with vendors, negotiate rates, and ensure timely delivery of services.
Conduct site visits and create event layouts.
Oversee event-day logistics to ensure smooth execution.
Sales & Revenue Growth
Meet potential clients, conduct consultations, and present proposals.
Work with marketing teams to convert leads from campaigns into confirmed bookings.
Promote add-on services and upsell packages to maximize revenue.
Administration & Reporting
Maintain CRM records of client communications, preferences, and booking status.
Track and report on client satisfaction scores and repeat/referral business.
Collaborate with management on strategy to improve customer experience.
Qualifications & Skills
Bachelor's degree preferred (Event Management, Hospitality, or Business is a plus).
1-3 years of experience in wedding planning, client servicing, or event management.
Exceptional communication and interpersonal skills.
Strong organizational skills with the ability to handle multiple weddings at once.
Creative problem-solving abilities and a customer-first mindset.
Familiarity with CRM tools and event planning software is an advantage.
Willingness to work evenings, weekends, and travel for events.
What We Offer
Competitive salary + performance-based incentives.
Opportunity to plan premium weddings and exclusive events.
A collaborative, creative, and supportive work environment.
Growth opportunities within a fast-growing company.
Job Types: Full-time, Permanent
Pay: ₹250,000.00 - ₹700,000.00 per year
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Experience:
wedding planning: 2 years (Preferred)
Work Location: In person
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