Job Description

Job Summary

We are looking for a well-spoken, organized, and detail-oriented

Hospitality Head - RSVP & Guest Coordination

to manage guest communication and attendance confirmation for wedding events. While the designation is Wedding Planner, the primary responsibility of this role is handling RSVP calling, guest follow-ups, and maintaining accurate guest records to support smooth event execution.

Key Responsibilities

Make outbound calls to wedding guests to confirm attendance (RSVP) Communicate event details clearly, including date, venue, timings, and functions Record RSVP responses accurately (attending / not attending / tentative) Collect and update guest information such as number of attendees, meal preferences, and special requirements Conduct follow-up calls with guests who have not responded Maintain updated RSVP trackers and share daily/weekly reports with the event team Coordinate closely with senior wedding planners, logistics, and operations teams Handle guest queries politely and professionally Support the wedding planning team with guest-related coordination before and during events

Skills & Qualifications

Minimum qualification: Graduate preferred/ Post Graduate Prior 2-3 year of experience in RSVP calling, customer service or event coordination is an advantage Excellent verbal communication skills Fluency in English and local language(s) Basic knowledge of MS Excel / Google Sheets Strong attention to detail and follow-up skills

Desired Attributes

Pleasant and professional phone etiquette Organized and methodical approach to work Ability to handle repetitive calling and guest interactions patiently Willingness to work flexible hours during peak wedding seasons

Working Conditions

Office-based role with coordination during live events if required Weekend or extended hours may be required during weddings
Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Work Location: In person