Job Description

Logistics and Dispatch Operations
Key Responsibilities: * Dispatch Planning & Coordination

• Plan, schedule, and execute dispatches according to customer orders or production requirements.
• Coordinate with warehouse, production, and sales teams to ensure accurate and timely dispatch.
• Allocate vehicles and routes to ensure cost-efficient and on-time delivery.
• Prepare and verify dispatch documentation (invoice, delivery challan, e-way bill, etc.).

• Logistics Management

• Manage inbound and outbound logistics operations, including transportation and third-party logistics (3PL) partners.
• Track and monitor shipments to ensure timely delivery.
• Negotiate rates and contracts with transporters or courier partners.
• Optimize transportation routes to reduce costs and transit times.

• Inventory & Warehouse Coordination

• Ensure proper loading/unloading and inventory accuracy during dispatch.
• Work closely with the warehouse team to maintain dispatch readiness and stock availability.
• Verify that goods are properly packed, labeled, and documented before dispatch.

• Documentation & Compliance

• Maintain and verify all logistics-related documents (GRN, LR, invoice, POD, etc.).
• Ensure compliance with government and company policies (GST, e-way bills, transport regulations).
• Maintain accurate records for audits and internal reviews.

• Team & Vendor Management

• Supervise and train logistics and dispatch staff.
• Coordinate with drivers, transporters, and courier partners for smooth operations.
• Handle escalations related to transport delays, damages, or losses.

• Monitoring & Reporting

• Track dispatch performance metrics such as on-time delivery, freight cost, and transit losses.
• Prepare daily, weekly, and monthly dispatch and logistics reports.
• Identify areas for process improvement and cost reduction.

• Customer Coordination

• Update customers or sales teams about dispatch status.
• Handle delivery-related queries, delays, and complaints.
• Ensure customer satisfaction through efficient and transparent communication.

• Safety & Quality Assurance

• Ensure all dispatch operations follow safety and quality standards.
• Conduct regular checks on vehicles and packaging conditions.
• Report and address any incidents or damages during transit.

Skills & Competencies Required

• Strong knowledge of logistics and transportation management.
• Good communication and coordination skills.
• Proficiency in MS Excel / ERP / TMS systems.
• Ability to handle multiple dispatches under pressure.
• Problem-solving and negotiation skills.

Experience: Min 1 Year
Salary: 15K to 20K

Skills Required