Job Description

Designation - Payment Recovery Supervisor
Working Days - Mon to Sat
Working time - 9 hours
Salary - Best in industry
Qualification - Any graduate
Location - Tardeo
Whenever required the person will have to visit the concerned company regarding issues / follow ups etc...
Qualities - should be proactive in work, smart to resolve queries, decision maker, should be able to communicate and engage with debtors , negotiate repayment terms and convey effectively.
Functions.

• Implement strategies to improve collections and reduce outstanding balances.
• Optimize collection processes to improve cash flow.
• Reduction in outstanding receivables.
• Review the present status of the Customer Master in the System. Identify Active / Inactive Clients - they need to be reviewed at the end of each month along with their business volume MOM / YOY
• Identify with the Credit Controllers presently which client they are servicing and matching it with the Customer Master Control Sheet. On creation of a new Customer Master the same as to be assigned to a Credit Controller after consulting the Management.
• Evaluate credit risks associated with customers to mitigate potential bad debts.
• Credit Period and Credit Days of the old , existing and new companies to be ascertained. Need to closely work with the internal department head or management to understand the individual company business and decide on the Credit period and the recovery.
• Generate regular reports and perform analysis to track receivables performance. Provide insights through reporting and analysis. Implementation of improvement recommendations
• Frequency and Accuracy of reports. Records and Data should be maintained
• Build and maintain strong relationships with customers to facilitate smoother payment processes.
• Resolution speed of client issues and customer feedback on the collection process.
• Ensure compliance with accounting standards and prepare for audits related to accounts receivable. Maintain compliance, accuracy to collection receipts and reports and effective communication to assign these payments against the assigned invoices.
• Should be open to Coordination between all departments, as it is a must to ensure payment recovery. Collection needs to be done in any form - email, telephone, personal visits etc
• Customer invoicing and payment processing - effectively monitor customer invoicing with dispatch and follow up for payments. Ensure coordination between internal departments - booking, billing, dispatch
• Escalations of any unsolved or decision making discrepancies should be highlighted to the management. If need be, visit the client to resolve the same.
• Ensure proper accounts reconciliation as per financial year and also on a monthly basis to keep it on track. If need be, visit the client to resolve the same.
• Reconciliation of old as well as new accounts as per financial year should be done and if there is any settlement required the same should be addressed to the management.
• Follow up for pending payments from the concerned person and facilitate coordination between the departments for payments. Such information needs to be passed on to the concerned person for knocking off the bills.
• Similarly Collection Schedule for the next week to be prepared and the previous week's Collection Done to be updated and sent to the management.
• Reminder mails as well as calls needs to be arranged to the concerned clients for payment recovery. If the person is not responding ask for alternatives in accounts dept, and other departments.