Job Description

Telecaller
Salary: Up to 20k
Qualification: Any Graduation
Key Responsibilities:
? Team Management:

• Lead, train, and motivate a team of telecallers to achieve sales targets.
• Monitor team performance and provide regular feedback and coaching.
• Set clear goals and ensure daily/weekly/monthly sales targets are met.

? Sales & Lead Generation:

• Develop strategies to generate high-quality leads for real estate sales.
• Guide the team in making effective sales pitches to potential clients.
• Ensure regular follow-ups with prospective buyers and schedule property visits.

? Client Relationship Management:

• Maintain excellent customer relationships and ensure high customer satisfaction.
• Address client queries and provide relevant information about properties.

? Reporting & Analysis:

• Track call performance, lead conversion rates, and overall team productivity.
• Prepare daily/weekly/monthly reports and present them to management.

? Process Improvement:

• Identify areas for improvement in the telecalling process and implement best practices.
• Work closely with the sales and marketing teams for better coordination.

Requirements:
?? Education: Bachelor's degree or equivalent experience in sales/telecalling.
?? Experience: 2-5 years of experience in telecalling, with at least 1 year in a team leader role (real estate preferred).
?? Skills:

• Strong communication, negotiation, and leadership skills.
• Experience in handling sales targets and tracking team performance.
• Knowledge of CRM tools and basic Excel reporting.

?? Language Proficiency: English, Hindi, and/or regional language.
?? Work Environment: Ability to handle pressure and work in a target-driven environment.

Skills Required