Job Description

Key Responsibilities:

Manage Warranty Claims with precision and efficiency Excel in documentation, compliance, and system proficiency Ensuring timely and accurate claim resolutions Strong communications skills to facilitate effective coordination with manufacturer and service teams Enhancing warranty process and providing excellent customer service Managing the entire warranty claim process from initial to final processing for all job cards Verify and complete all necessary documentation for warranty claim processing Authorise warranty claims by ensuring the claimed amount corresponds accurately to the job performed Follow up on claims to ensure prompt payment and resolve any discrepancies Maintain documentation for all job cards ensuring compliance with brand specific requirements Prepare job cards for process audits and parts audits Collect, store and manage warranty replaced parts ensuring proper documentation Scrap parts after stipulated time frame as per company policy Manage Warranty job cards from the first stage until the claim is fully settled
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Work Location: In person