Job Description

Company Name - Popular Mega Motors

Company Website - www.populartata.com

Job Location - Hosur

Position - Warranty Incharge

Roles & Responsibilities

Coordinates and handles all Warranty/Goodwill claims according to the Manufactures and company guidelines and policies.

Ensure that all relevant documents are complete / documented and the explanations are clear to understand for internal or external Auditors. provides analysis and Reports to the Warranty Supervisor and highlight potential risks for the company.

Control the time units of warranty jobs and all clocking.

Prepare and process warranty claims for submissions to PAP/PAG via WWS warranty system and within the stipulated number of submission days.

Responsible for labelling warranty tagged and upkeep of warranty/goodwill parts and its disposal according to Porsche Guidelines.

Responsible to keep the warranty storage room clean and organized and locked.

Control all job cards especially warranty jobs to assure that all relevant details are mentioned, customer signatures are included and all requested documents/ test logs/ photos are attached to include a compiled monthly self-audit summary of all errors.

Monitor and ensure all relevant information is correct in PQIS and closing of PQIS jobs in the PPN system.

Responsible to ensure that the percentage of new parts used despite exchange parts being available' is kept below the PAP stipulated level

Desired Candidate Profile

Minimum 2 years of working experience in relevant field handling warranty

Minimum Diploma in Engineering or equivalent

Strong communication skills

A team player and able to work independently

Basic knowledge of automobile mechanism

Candidates who have prior working experience in Automobile industry will have added advantage

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience:

total work: 1 year (Required)
Work Location: In person