Job Description

Warranty Executive -

Autobahn Mahindra

Location:

Ernakulam

Industry:

Automobile / Automotive Dealership

Experience:

1-3 Years (Preferred)

Qualification:

Diploma / Graduate (Any discipline - Automobile preferred)

Job Responsibilities

Handle

vehicle warranty claims

as per OEM and company guidelines Prepare, submit, and follow up on

warranty claim documentation

Coordinate with

Service Advisors, Technicians, and OEM teams

for claim approvals Ensure

accurate claim entries

in Dealer Management System (DMS) Track rejected claims and take corrective actions for resubmission Maintain proper

warranty records, reports, and audit documents

Support internal and OEM

warranty audits

Ensure compliance with

OEM warranty policies and timelines

Analyze warranty trends and report concerns to the Service Manager Maintain effective communication with customers regarding warranty-related matters
Key Skills Required

Strong knowledge of

automobile warranty procedures

Familiarity with

OEM warranty norms

Basic technical understanding of

automobile systems

Good documentation and reporting skills Proficiency in

MS Excel & DMS software

Attention to detail and accuracy Good communication & coordination skills
Preferred Candidate Profile

Experience in

automobile dealership/service center

Knowledge of

OEM portals and claim processes

Ability to handle pressure and meet deadlines Team player with problem-solving skills
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person