Job Description

Candidate should have worked in Car/Truck Dealership as Service Technician for at least 3 - 4 years, required hands on experience in servicing / diagnosing / testing various customer complaints and ability to fix the concern through proper standard operating procedure like following workshop manual, technical bulletin etc., Candidate may have additional Service role experience like technical supervisor, Service advisor, Floor supervisor etc., is preferred Candidate should have proficiency in terms of reading the publications, understand and apply it for claims assessing

Diploma / Engineering - Mech / AUto



Claims assessing across the globe for the assigned commodity Capacity utilization of 100% for the assigned commodity Maintain claim mix proportionate to intake in the respective commodity Maintain quality of 98% for the assigned commodity Identify concerns during assessment to discuss with Leads for further improvement in claim controls Inputs to standardize the assessing steps / rules / practices / cost opportunities across the globe Commodity based recommended trainings in STARS/Warranty trainings in wingspan as suggested by the Leadership team * Check SharePoint and action market queries with in a day