We are a fast-growing D2C perfume brand looking for a reliable and detail-oriented Warehouse Operator to manage our day-to-day warehouse operations. The role primarily involves inventory handling, stock accuracy, order packing, dispatch coordination (via Shiprocket), quality control, and maintaining hygiene & safety standards.
Key Responsibilities
Inventory Management
Receive, verify, and record incoming stock (perfume bottles, caps, packaging material, discovery sets, cartons, etc.).
Maintain accurate stock levels across all SKUs and packaging materials.
Conduct daily cycle counts and weekly physical stock audits.
Identify and report low-stock items and discrepancies immediately.
Update inventory records in the internal system/Excel/Tally.
Ensure proper storage of perfumes to prevent leakage or breakage.
Order Processing & Packing
Pick and pack customer orders as per SOPs.
Use Shiprocket panel to view orders, generate labels, schedule pickups, and track dispatches.
Ensure secure, high-quality, tamper-proof packing.
Verify order accuracy (SKU, quantity, customer details).
Dispatch & Courier Coordination
Coordinate daily with Shiprocket pickup agents.
Ensure timely handover of packed orders.
Track RTOs and restock returned items.
Follow up on courier delays or issues.
Warehouse Upkeep
Maintain a clean, organized warehouse.
Follow safety and quality SOPs.
Documentation & Reporting
Maintain daily stock reports, order dispatch logs, and damage reports.
Assist in monthly stock reconciliation.
Report operational issues proactively.
Skills & Requirements
Experience in warehouse or order packing roles (D2C preferred).