Bijliride is a pioneering electric two-wheeler rental startup committed to delivering sustainable,convenient, and cost-effective transportation solutions. We provide electric two-wheelers on rent to in dividuals and businesses, offering 24/7 services such as battery delivery, battery swapping, and breakdown assistance.Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while reducing carbon emissions. As a rapidly growing startup, we prioritize innovation, teamwork, and employee well-being.
As an Operations Supervisor, you will play a key role in supporting the daily activities of our operations team. This role offers hands-on experience in fleet management, customer service, and logistics coordination. You will work closely with our technicians, customer support team, and management to ensure smooth operations and a positive customer experience.
Key Responsibilities:
Vehicle Assignment:
Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use.
Daily Service Monitoring:
Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles.
Technician Coordination:
Help manage technicians by allocating work based on service needs and ensuring timely completion.
Customer Onboarding and Offboarding:
Assist in the onboarding process for new customers and ensure a smooth offboarding experience when rentals are returned.
Customer Issue Resolution:
Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience.
Inventory Management:
Support inventory tracking and management, ensuring vehicle availability and coordinating replenishments when necessary.
Battery Swapping Station Management:
Assist in the management of battery swapping stations, ensuring they are stocked and operational.
Fleet Coordination:
Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations.
Compliance and Safety:
Ensure compliance with safety regulations and company policies, maintaining cleanliness and organization at rental locations.
Cross-Department Collaboration:
Work with customer support and technical teams to address customer concerns and technical issues promptly.
Preferred Candidate Profile:
Education
: Bachelor's degree.
Experience
: At least 1 year of experience in operations, particularly in warehouse
Environments or the electric vehicle (EV) industry.
Skills
:
Strong organizational skills with the ability to manage multiple priorities in a fastpaced
Environment.
Excellent communication skills for collaboration with internal teams and external
vendors.
Attention to detail with the ability to generate accurate reports and maintain asset
records.
A proactive approach to identifying and solving operational challenges.
Technical Skills
: Proficiency in data entry and asset management software; basic knowledge of
electric vehicles is a plus.
Company Benefits:
Competitive salary package based on experience.
Opportunity to contribute to innovative, sustainable urban mobility solutions in a fast-growing
startup.
Flexible work hours and a supportive work culture that values work-life balance.
Opportunities for career growth and skill development through training programs.
Join the Bijliride team
and play a pivotal role in managing our recovery and warranty operations. If
You are detail-oriented, thrive in a fast-paced warehouse environment, and want to be part of a company focused on sustainability, we encourage you to apply.