Job Description

About the Role

We are looking for a detail-oriented and proactive

Logistics Executive

who will manage end-to-end logistics operations and coordination between the warehouse team, internal departments, vendors, and customers. The ideal candidate must have strong communication skills, excellent follow-up ability, and a solid understanding of dispatch and order management.

Key Responsibilities1. Coordination & Communication

Coordinate daily with the

warehouse team

regarding stock availability, picking, packing, and dispatch status. Work closely with

internal teams

(Sales, Finance, Customer Support) for smooth order processing. Coordinate with

courier partners and transporters

for vehicle arrangement and shipment scheduling.

2. Order Management & Follow-Up

Take complete responsibility for

order follow-up

, ensuring timely processing from receiving the order to dispatch. Maintain continuous follow-up with the warehouse team on pending orders, urgent orders, and order delays. Share order status updates with sales teams and customers as required. Track orders until delivery and ensure proper closure with delivery proofs.

3. Dispatch & Delivery Management

Ensure timely dispatch of all customer orders. Track shipment movements and handle delivery-related issues such as delays, missing shipments, or wrong deliveries. Maintain accurate records of AWB numbers, LR copies, challans, and other dispatch documents.

4. Inventory & Documentation

Coordinate stock movements, inter-warehouse transfers, and verify inventory records. Prepare daily and weekly logistics MIS reports. Prepare documents such as e-way bills, invoices, delivery challans, etc.

5. Vendor & Transport Management

Liaise with transporters for rates, delivery schedules, and special shipment requirements. Handle escalations with courier partners if any shipment issues arise.

6. Process Improvement

Identify gaps in dispatch, order flow, and logistics processes and suggest solutions. Ensure compliance with company SOPs for dispatch and stock handling.

Skills & Competencies

Excellent communication and coordination skills. Strong follow-up ability--especially for order tracking. Good understanding of warehouse operations, courier processes, and logistics documentation. Proficient in MS Excel/Google Sheets. Problem-solving mindset and ability to work under pressure.
Job Types: Full-time, Permanent

Work Location: In person