Job Description

Key Responsibilities

------------------------

1.

Inbound & Outbound Operations

Plan, coordinate, and monitor the receipt, storage, and dispatch of goods.
Ensure timely unloading, put-away, picking, and dispatch with 100% accuracy.
Manage dock operations and vehicle turnaround time.

2.

Inventory & Storage Management

Maintain accurate inventory records in WMS/ERP.
Conduct cycle counts, stock audits, and reconcile discrepancies.
Optimize warehouse space utilization (slotting, racking, palletization).

3.

Process & Compliance

Implement and enforce SOPs for all warehouse activities.
Ensure compliance with safety, statutory, and company regulations.
Handle documentation for inward/outward shipments (GRN, invoices, gate passes).

4.

People Management

Lead and supervise warehouse staff (supervisors, operators, loaders, housekeeping).
Allocate tasks, monitor performance, and ensure discipline.
Conduct training for staff on safety, SOPs, and equipment handling.

5.

Material Handling & Equipment

Ensure proper usage and maintenance of forklifts, pallet jacks, scanners, and other equipment.
Coordinate with vendors for repairs and AMC (Annual Maintenance Contracts).

6.

Safety & Security

Maintain warehouse hygiene, fire safety, and pest control.
Oversee security arrangements (CCTV, guards, access control).
Conduct safety drills and ensure staff wear PPE.

7.

Coordination & Reporting

Liaise with transporters, suppliers, and internal departments (Procurement, Sales, Finance).
Track KPIs such as order fulfillment rate, accuracy, turnaround time, and cost efficiency.
Prepare daily/weekly/monthly MIS reports for management.