We are a leading, dynamic and creative gifting company offering bespoke, high-end gifting solutions for individuals and corporates. Our showroom and warehouse serve as the heart of our operations, where creativity meets efficiency. We are looking for a proactive, organized, and enthusiastic individual to support our growing team.
Job Overview:
As a Warehouse & Sales Assistant, you will be involved in multiple aspects of day-to-day operations--from assisting customers in the showroom to managing inventory, fulfilling orders, packing gifts and hampers, and ensuring smooth dispatch and delivery processes. This is a hands-on role ideal for someone who enjoys variety, values attention to detail, and thrives in a collaborative, fast-paced environment.
Key Responsibilities:
Showroom & Sales Support
Assist walk-in clients with product queries and gift selection
Maintain a clean, well-stocked, and visually appealing showroom
Process sales and coordinate with the billing team for invoicing
Provide excellent customer service and follow up as needed
Warehouse & Inventory Management
Receive, inspect, and log incoming stock
Organize and maintain product inventory efficiently
Track stock levels and report shortages or surpluses
Handle stock movement between warehouse and showroom
Packing & Fulfilment
Pick, pack, and prepare orders accurately and neatly
Gift-wrap individual products and assemble hampers with care
Ensure timely and secure packaging and labeling for deliveries
Occasionally assist with delivering orders, as required
Other Duties
Coordinate with the logistics team and vendors for timely shipments
Support in warehouse cleanliness, shelf labeling, and stock rotation
Help during exhibitions or promotional events if needed
Requirements:
Prior experience in retail, warehousing, or customer-facing roles (gifting industry is a plus)
Basic understanding of inventory systems and order processing and knowledge of MS Excel
Good communication and interpersonal skills
A flair for neatness, creativity, and attention to detail in packing
Willingness to pitch in with various tasks and learn on the go
Physically fit and comfortable handling light to moderate lifting
Ability to use basic digital tools or apps for tracking stock/orders
Work Hours:
11 AM to 8 PM
(Some flexibility required during busy gifting seasons)
Why Join Us:
Be a part of a creative, premium brand in the exciting gifting industry
Opportunity to grow across departments
A vibrant work environment that values initiative and quality
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: ?16,000.00 - ?22,000.00 per month
Benefits:
Paid time off
Ability to commute/relocate:
Manpada, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education: