Ensure delivery of safe, ethical, and quality nursing care to all patients
Monitor patient condition and ensure timely nursing interventions
Ensure adherence to infection control, safety, and hygiene protocols
Handle patient complaints and resolve issues promptly
Coordinate with doctors regarding patient treatment and care plans
Staff Management
Allocate duties and prepare duty rosters for nursing and support staff
Supervise, guide, and support ward nurses and attendants
Ensure proper handover during shift changes
Identify training needs and assist in staff development
Maintain discipline and professional conduct in the ward
Administrative Duties
Maintain ward census, admission, transfer, and discharge records
Ensure accurate nursing documentation and reports
Monitor availability and usage of ward supplies and equipment
Indent drugs, consumables, and linen as required
Report incidents, shortages, or equipment faults to management
Coordination & Communication
Act as a liaison between doctors, nurses, patients, and attendants
Coordinate with pharmacy, laboratory, housekeeping, and maintenance departments
Participate in ward rounds and clinical meetings
Quality & Compliance
Ensure compliance with NABH/JCI/State health authority standards (if applicable)
Participate in audits, inspections, and quality improvement initiatives
Implement hospital policies, SOPs, and guidelines