Job Description

:We are pleased to announce a walk-in interview for the role of Business Operations Application Support - IT at Rentokil PCI, a leading organization committed to delivering excellence. This is a great opportunity to join a dynamic team and grow your career in a fast-paced, technology-driven environment.Walk-in Interview Details:

• Date: 26th May 2025 (Monday)
• Time: 11:00 AM to 2:00 PM
• Venue: 3rd Floor, Narayani, Ambabai Temple Compound, Aarey Rd, near Bank of Maharashtra, Piramal Nagar, Goregaon West, Mumbai, Maharashtra 400062
• Contact Person: Hitesha Patel (8828018709)

Eligibility Criteria:Candidates with strong English communication skills are preferred.
Looking for candidates residing along the Western Line of Mumbai for easy commuting.
Immediate joiners or those with a shorter notice period are highly preferred.
Experience: 0 to 1 year (We welcome recent graduates with no prior experience who are eager to start their professional careers as part of an IT team)Important Instructions:Carry your updated resume.
Review the (JD) and visit the company website before the interview.
Dress in formal attire for the interview.About Rentokil PCI:Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the No.1 pest control company in India, and Rentokil, the world's leading pest control brand. With operations across 300+ locations in India, Rentokil PCI is dedicated to setting new standards in customer service and business excellence.For more details:Role Overview:We are currently looking for a Business Operations Application Support (IT) professional to provide both technical and functional support for business-critical applications.The primary responsibilities include troubleshooting system issues, coordinating with internal IT teams, and ensuring optimal application performance to support day-to-day business operations.Please note, this role does not involve any development work.Key Responsibilities:

• Provide L1 support for business applications, resolving user issues and system errors.

• Monitor application performance, uptime, and availability, ensuring minimal disruptions.

• Analyze and troubleshoot system-related problems, escalating to development teams when necessary.

• Assist in configuration, updates, and maintenance of business applications.

• Collaborate with cross-functional teams (IT, operations, and vendors) to resolve application-related concerns.

• Document technical issues, resolutions, and best practices for knowledge sharing.

• Support user training and onboarding for new applications or system updates.

• Ensure compliance with IT security policies and data protection standards.

• The person will report to the Manager - Application Support. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

We look forward to meeting you at the interview!Requirements:

• Required Skills & Qualifications:

• Graduate Degree in Computer Science, Information Technology, BSC-IT
• Interim Excel knowledge (Pivot table, VLOOKUP, Import Range, Functions), Google sheets
• Must have SQL, MySQL knowledge.
• Basic understanding of Bash scripting or hands-on experience in Bash scripting.
• Experience: 0 to 1 year of work experience only.

Benefits:

• Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in:

• Safety
• Integrity
• Innovation
• Learning & Development
• Open & Transparent
• Performance Orientation

Rentokil Initial