Field Desktop Service Engineer (Diploma / BSC or BCA Computer Science, IT - Erode Location).
Job Summary:
We are looking for a skilled and customer-focused Field Desktop Service Engineer to provide on-site support, troubleshooting, and maintenance of computer systems, peripherals, and networking devices for our clients in and around Erode. The candidate should have strong technical knowledge, good communication skills, and a proactive attitude towards resolving IT-related issues efficiently.
Key Responsibilities:
Install, configure, and troubleshoot desktops, laptops, printers, and other IT peripherals.
Provide on-site and remote technical support for hardware and software issues.
Perform system upgrades, OS installations, and antivirus maintenance.
Handle basic LAN/WAN network configuration, cabling, and connectivity issues.
Coordinate with backend IT teams for escalation and issue resolution.
Maintain documentation of service calls, equipment status, and client feedback.
Ensure minimal downtime and provide quick turnaround for service requests.
Support end-users in understanding system usage and basic troubleshooting.
Skills & Qualifications:
Education: Diploma / B.E. / BSC & BCA in Computer Science, IT, or related field.
Experience: 0-3 years of experience in desktop support, field engineering, or IT hardware service.
Strong knowledge of Windows OS, MS Office, and common business applications.
Familiar with LAN/WAN networking, IP configuration, and printer sharing.
Good communication and interpersonal skills.
Ability to work independently and manage multiple client sites.
Two-wheeler with valid driving license Must preferred.
Preferred Certifications (Optional):
CompTIA A+, N+
Microsoft Certified Desktop Support Technician (MCDST)
Any OEM Hardware Certification (HP, Dell, Lenovo, etc.)
For More Info:
Position: Field Desktop Service Engineer
Opening: 5
Location: Erode
Address: Ascent E-digit Solutions Pvt Ltd., 176/1 Hindu Nagar, Perundurai Road, Thindal Post, Palayapalayam, Erode - 638012.
Map: https://maps.app.goo.gl/kwAbfYJC7matfWCB8
Contact: 97900 99019
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Provident Fund
Application Question(s):
Do you have bike ?
Willingness to travel:
100% (Preferred)
Work Location: In person
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