Job Description

:

We are hiring

International Voice Process Executives

to handle customer interactions for international clients. The role involves resolving queries, providing excellent service, and ensuring customer satisfaction over calls.

Key Responsibilities:

Handle inbound and outbound calls for international customers. Provide accurate information and resolve queries in a professional manner. Maintain call quality standards and adhere to process guidelines. Achieve daily/weekly/monthly targets and KPIs. Document interactions and update systems as required. Collaborate with the team and support process improvements.

Requirements:

Qualification: HSC/Graduate (UG/PG) Excellent English communication skills (verbal & written). Freshers and experienced candidates can apply. Comfortable with rotational shifts / night shifts. Good interpersonal and problem-solving skills.
Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Application Question(s):

When can you join the organisation ? Are You comfortable with rotational shift ?
Education:

Bachelor's (Preferred)
Language:

English (Preferred)
Shift availability:

Overnight Shift (Preferred) Night Shift (Preferred)
Work Location: In person

Speak with the employer

+91 9432511514