Job Description

A waiter/waitress's job involves greeting guests, taking food & drink orders, serving meals, handling payments, and ensuring guest satisfaction by maintaining dining area cleanliness, anticipating needs, and answering menu questions, acting as the main contact to create a positive dining experience. Duties include menu knowledge, order accuracy, prompt service, upselling specials, and resolving issues, requiring stamina, attention to detail, and strong interpersonal skills. Key Responsibilities & Duties Guest Interaction: Greet customers warmly, escort them to tables, present menus, explain daily specials, and answer questions about dishes, ingredients, or potential allergens. Order Management: Take accurate food and beverage orders, enter them into a Point-of-Sale (POS) system, and relay them to the kitchen. Service Delivery: Deliver food and drinks to tables efficiently, ensuring correct orders and presentation, and promptly refill drinks. Customer Satisfaction: Check on guests throughout their meal, anticipate needs (like refills), handle complaints professionally, and ensure a positive experience from start to finish. Payment Processing: Prepare bills, process payments (cash/card), and provide change accurately. Dining Area Maintenance: Set and clear tables, wipe down surfaces, stock service stations with cutlery, glassware, and napkins, and maintain overall cleanliness. Upselling: Suggest appetizers, desserts, or popular menu items to enhance the dining experience and increase sales.

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹18,086.00 - ₹26,397.88 per month

Benefits:

Health insurance Provident Fund
Work Location: In person