Job Description

Position Title:Waiter

Location:Niranjana Hotel, Bodhgaya

Employment Type:Full-time

About Niranjana Hotel: Niranjana Hotel, A 3-Star hotel situated in the historic city of Bodhgaya, is a distinguished hospitality establishment renowned for its exceptional service and tranquil ambiance. Our hotel seamlessly combines comfort and luxury, serving a diverse clientele with excellence

Job Responsibilities of a Waiter:

1.Taking Orders:

- Greet customers promptly and courteously.

- Accurately take food and beverage orders from customers, noting any special dietary needs or preferences.

- Enter orders into the restaurant's point of sale (POS) system efficiently.

2.Generating Billings:

- Prepare and present accurate bills to customers using the POS system.

- Handle cash, credit card, and other forms of payments securely.

- Provide customers with receipts and return any change promptly.

3.Point of Sale (POS) System:

- Proficiently operate the POS system to enter orders, process payments, and manage billing.

- Troubleshoot basic issues with the POS system and seek assistance when necessary.

4. Customer Service:

- Communicate effectively in English to ensure clear and accurate communication with customers and team members.

- Address customer queries and concerns promptly and professionally.

- Provide menu recommendations and answer questions about menu items.

5.Service Duties:

- Deliver food and beverages to tables in a timely manner.

- Ensure that all orders are complete and accurate before serving.

- Monitor tables for customer needs and respond promptly to requests.

6.Team Collaboration:

- Work collaboratively with kitchen and other restaurant staff to ensure efficient service.

7.Cleanliness and Organization:

- Maintain cleanliness and organization of assigned tables and service areas.

- Assist in setting up and closing down the restaurant as needed.

8.Compliance:

- Adhere to health and safety regulations at all times.

- Follow all restaurant policies and procedures.

By fulfilling these responsibilities, the waiter ensures a positive dining experience for all customers and contributes to the efficient operation of the restaurant.

Misuse of Offer Letter (Disclaimer):

To address issues of candidates failing to notify the company of their unwillingness to join after receiving an offer letter and as they are not taking social responsibility, we will implement the following measure:

To prevent misuse of offer letters, we will issue the joining only after the candidate has completed 2 weeks of employment with us. This measure addresses past issues where candidates used offer letters to negotiate with current or other companies but later failed to notify or declined to join.Candidates can inquire about offer letter details, but issuance will occur after the 2-week period.

Job Types: Full-time, Fresher

Pay: ?8,000.00 - ?15,000.00 per month

Benefits:

Food provided
Experience:

total work: 1 year (Preferred)
Work Location: In person