Job Description

Job Summary

The

VP - Operations

is responsible for overseeing, optimizing, and scaling the organization's day-to-day operations. This role drives

operational excellence, process efficiency, profitability, and cross-functional alignment

across departments. The VP ensures smooth execution of business strategies, manages resources effectively, and delivers measurable outcomes aligned with organizational goals.

Key Responsibilities

1. Strategic Leadership

Develop and implement operational strategies aligned with business objectives. Collaborate with the executive team to define long-term goals, KPIs, and growth plans. Drive operational excellence through continuous process improvement and innovation.

2. Operations Management

Oversee end-to-end business operations across departments including production, logistics, supply chain, procurement, and service delivery. Establish performance metrics and ensure accountability for all operational functions. Optimize workflows, cost structures, and productivity to improve margins and customer satisfaction.

3. Process & Systems Optimization

Identify bottlenecks and implement automation or digital solutions for efficiency. Ensure SOPs, compliance standards, and best practices are consistently followed. Champion data-driven decision-making and performance tracking systems.

4. Team Leadership & Development

Lead, mentor, and build high-performing operational teams. Foster a culture of accountability, collaboration, and continuous improvement. Manage staffing plans, training initiatives, and performance evaluations.

5. Financial & Resource Management

Develop and manage operational budgets and forecasts. Ensure cost-effective resource allocation without compromising quality. Support the finance team in achieving profitability targets.

6. Risk & Compliance

Ensure adherence to regulatory, safety, and quality standards. Implement risk mitigation strategies for business continuity. Monitor and ensure operational compliance across all functions.

7. Cross-Functional Coordination

Work closely with Sales, Marketing, HR, Finance, and Technology teams for seamless integration. Support new initiatives, projects, and expansion plans with operational readiness.

Qualifications & Experience

Bachelor's degree in Business Administration, Operations Management, or related field (MBA preferred). 10+ years of progressive experience in operations, with at least 5+ years in a senior leadership role. Proven track record of scaling operations and improving organizational efficiency. Experience in [industry type - e.g., manufacturing, services, events, tech, retail, etc.] is preferred.
Job Type: Full-time

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

Internet reimbursement
Work Location: In person