Job Description

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Strategic Communications and Partnership building

• Conceptualize, develop and execute measurable communications strategies and initiatives, aligned with business objectives, for both internal and external audiences.
• Support the head of communication in creating and implementing robust internal communication frameworks and methodologies across the Corporate Centres in India.
• Lead the delivery of a consistent brand and messaging strategy through impactful, innovative and engaging programs, channels and initiatives.
• Spearhead site communications for Hyderabad
• Interweave local, country-wide and global priorities to maintain a balance and effective air traffic control of communication interventions in a highly matrixed environment
• Lead, manage and support the execution of high priority leadership and large-scale employee events across locations in India
• Build and manage communication infrastructure across the sites, to enable smooth delivery of campaigns and messaging

Hands on Content and Channels Management

• Write simple, relevant and impactful articles, blogs and executive messages to support stakeholder priorities and drive people engagement.
• Curate corporate and people stories for internal and external storytelling
• Build and engage a strong delivery network across locations to implement communication initiatives and source stories from the ground.
• Plan and execute high-impact creative communication campaigns and initiatives for flagship programs
• Encourage a two-way communication culture by mobilizing managers with message tool kits and templates to ensure smoother and effective communication flow within the organization
• Shoulder everyday responsibility of managing identified channels (Broadcast email/ intranet/ newsletter/ magazine/ digital signage etc.)
• Bring innovation to communications through the various channels
• Analyze and report on content and channels efficacy to develop/ revise communication strategy
• Ensure internal communications\' consistency and effectiveness by creating effective internal communication processes and guidelines
• Develop and manage measurement criteria and processes that effectively evaluate internal communications programs

Core Competencies

• Work Experience (12-15 years), with at least six years hands-on experience in managing internal communications.
• ITeS/BPO/KPO experience preferred, though not mandatory
• Exceptional written, interpersonal and presentation skills
• Self-driven and motivated with strong work ethic and integrity
• Can-do, entrepreneurial attitude that supports an aggressive functional roadmap
• Strong team player who celebrates collective success
• Highly responsive with the ability to deliver amid tight deadlines
• Ability to work independently as well as partnering with and managing multiple stakeholders
• Strong organizational skills with the ability to prioritize and balance multiple projects
• Ability to maintain and strive for high standards
• Strategic in thought and topic selection, choosing and pitching story ideas that are aligned with client needs, business focus and franchise requirements
• Good knowledge of different channels and platforms to deliver content effectively to targeted audience whether internal or external
• Commitment to excellence and accuracy, with an ability to make decisions in a fast-paced environment

About Us

JPMorgan Chase & Co., one of the world\'s oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

J.P. Morgan has been doing business in India since 1922. It provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and corporate functions services and solutions to our clients. India is a key market for J.P. Morgan and the firm has consistently invested in the India business, which has been growing steadily. J.P. Morgan is among the country\'s leading players in almost all of its businesses and primarily caters to the firm\'s global clients with business interests in India and local multinationals growing their footprint internationally. India is also home to the firm\'s Corporate Centers, which services all lines of business around the world in the areas of operations, technology, finance and research.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm\'s brand and protect and grow the firm\'s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.

JPMorgan Chase