Job Description

ROLE TITLE: Job No - 2400570 VP, HR - Employee Advocacy (L12)
COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services
company delivering one of the industrys most complete digitally enabled product suites. Our
experience, expertise and scale encompass a broad spectrum of industries including digital,
health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #5 among Indias Best Companies to Work for 2023,

#21 under LinkedIn Top Companies in India list, and received Top 25 BFSI
recognition from Great Place To Work India. We have been ranked Top 5 among
Indias Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among
Indias Best Workplaces for Women in 2022.

• We offer 100% Work from Home flexibility for all our Functional employees and provide

some of the best-in-class Employee Benefits and Programs catering to work-life balance
and overall well-being. In addition to this, we also have Regional Engagement Hubs
across India and a co-working space in Bangalore.
ROLE SUMMARY/PURPOSE: Synchronys Human Resources team is seeking a highly skilled and experienced employee relations leader to lead our HR Advocacy team. This leader will develop strategies to ensure fair and consistent practices across all business areas. The successful candidate will be responsible for fostering positive employee relations, drive advocacy for our level 4 - 7 employee population, and implement proactive measures to maintain a positive and productive work environment. This role requires the ability to build strong relationships with employees, management, and other stakeholders.
Were proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest hub for in person engagement activities such as team meetings, training and culture events.
KEY RESPONSIBILITIES: Develop and implement proactive employee relations strategies and programs to promote a positive and productive work environment that supports the evolving needs of our employees.
Provide guidance and advocacy to management and employees on employee relations matters, including conflict resolution, disciplinary actions, and performance management.
Proactively solicits and analyzes multiple areas of employee feedback, across all levels, to identify & prioritize opportunities for improvement in all facets of our employee lifecycle.
Collaborate with HR, legal, employee experience and business subject matter experts to ensure compliance with labor laws, regulations, and company policies.
Lead the HR Advocacy team, serving as the primary point of contact for India based Associate employee population.
Develop and deliver training programs to educate employees and management on employee relations and labor best practices.
Stay updated on labor market trends, activities, and changes in labor laws to proactively address and avoid potential issues.
Build and maintain positive relationships to foster open communication with employees, management, and other stakeholders.
Develop communication strategies, conduct employee meetings, and address concerns to maintain a fair workplace.
Design and drive employee engagement initiatives, recognition programs, and other proactive strategies to enhance overall employee well-being and retention.
REQUIRED SKILLS/KNOWLEDGE: Masters degree in human resources with 8 years of experience; in lieu of a degree 12+ years experience in human resources.
8+ years of increasing HR experience in Human Resources
In-depth knowledge of labor laws, regulations, and other relevant legislation
Strong analytical and problem-solving skills, with the ability to assess complex employee relations issues and develop effective solutions.
Proven experience in conducting investigations, resolving conflicts, and managing employee grievances.
Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.
Internal Candidates:18 months in Synchrony and 12 months in the current role and level.
Should not in good standing, not on active formal or final formal corrective or active performance improvement plan.
DESIRED SKILLS/KNOWLEDGE: A master's degree is preferred
Excellent communication and interpersonal skills, with the ability to build trust and rapport with employees, management, and external stakeholders.
Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines.
Professional certifications in employee relations, labor relations, or related fields are a plus.
ELIGIBILITY CRITERIA: Masters degree in human resources with 8 years of experience; in lieu of a degree 12+ years experience in human resources.
8+ years of increasing HR experience in Human Resources
WORK TIMINGS: 24/7
FOR INTERNAL APPLICANTS:

• Understand the criteria or mandatory skills required for the role before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience,

other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L10+ Employees who have completed 18 months in the organization and 12 months in their

current role and level are only eligible.

• L10+ employees can apply for this opportunity

Grade/Level: 12
Job Family Group: Human Resources