Job Description

The Credit Portfolio Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or projects to monitor the Citi portfolio and identify credit migration in coordination with the Risk Management team. The overall objective of this role is to lead the management of Citi's portfolio exposure for USPB. This role is part of collections , recoveries and High Risk management space
Responsibilities:

• Maintain compliance with Citibank credit policies/practices, regulatory policies and prepare, update, and ensure approval of all internal policy and procedure changes, keeping proper change and approval logs
• Conduct managerial responsibilities, including coaching/mentoring, work assignment management and resource/capacity management, monitoring and escalating as needed
• Continuously identify process improvements and efficiencies to support business unit goals through dissecting issues and making recommendations
• Monitor daily dashboard and production reports and address production and/or pipeline management issues, serving as an escalation point of contact for these and SLA related issues with the goal of enhancing customer experience
• Conduct analyses related to policy (e.g., benefits tracking), bureau and alternate credit information, risk and reward trade-off, etc. by leveraging data and creating ad-hoc analyses/management information systems (MIS)
• Identify business opportunities, develop credit tests and risk strategies, balancing risk and return, and work with cross-functional teams to ensure flawless execution of policy tests and strategies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience with analytical or data manipulation tools (e.g., SAS, SQL, Python)
• Experience in Risk Management
• Experience in collections and recovery policy is preferred (not mandatory)
• Experience in big data with knowledge of probabilities/distributions, building decision trees and regression models
• Proficiency in MS Office
• Proven ability to derive patterns, trends and insights, perform risk/reward trade-off analyses and connect these analytics to business impacts
• Demonstrated quantitative, presentation and analytic skills
• Consistently demonstrate clear and concise written and verbal communication

Education:

• Master's Degree/University degree or equivalent experience

Job Family Group: Risk Management
Job Family: Portfolio Credit Risk Management
Time Type: Full time
Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, Process Execution, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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