• He/she is responsible for providing customer support on any issues within the organization – this could be by telephone, internet, or a face to face support.
• They can also be referred to as the basic point of contact a customer makes with the organization and every firm depends on their expertise in variety of tasks, like project management and consulting.
• The senior customer service executive’s job description entails ensuring the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied.
• More than any other staff of the organization, the individual performing this role is expected to be familiar and knowledgeable about the products and services offered by the company, and their benefits. This is because they will always have to give this information to countless number of customers on a daily basis.
• He or she usually reports to the manager of the organization and is responsible for performing a variety of duties which can be termed complicated for the regular customer service staff.
Benefits
• Incentives on target Achievement
• 5 Working Days (Sat-Sun Off)
• Salary: ?13,000 to - ?35,000.00 /month
• Website: - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.