Job Description

We are looking for a customer service representative who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer complaints.
 Preferred Criteria:
 Candidate should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
 Candidate should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
 Candidate should ensure Work-like environment with no disturbance during the work hours.
 The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.
 Shifts: Night Shift.
 Eligibility Criteria
 Minimum qualification required 10+2
 Fresher s / Experience candidates can apply
 Experienced candidates will have to provide relevant documents
 Any candidates who cannot provide relevant experience/education documents will not be considered
 Excellent written and verbal communication, comprehension and problem-solving skills
 Flexible to work in night shifts.
 Candidates applying for the role should be above 18 years of age
 Candidate Should:
 Have Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
 Have the Ability to empathize with and prioritize customer needs
 Demonstrates interpersonal skills with a diverse customer base
 Demonstrates conflict resolution, negotiation
Location: Surat
Salary: ?15,000 to - ?35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to Hr@votiko.com
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

Skills Required