Job Description

We are looking for a Customer Service Trainer to educate our support, sales and customer service teams. Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you. 
Responsibilities :-
-Create an inspiring team environment with an open communication culture
-Set clear team goals
-Delegate tasks and set deadlines
-Oversee day-to-day operation
-Monitor team performance and report on metrics
-Motivate team members
-Discover training needs and provide coaching
-Recognize high performance and reward accomplishments
–Encourage creativity and risk-taking
-Suggest and organize team building activities
Requirements:-
-Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
Location:- Surat
Salary: ?15,000 to - ?35,000 /month
Working Days: - Monday to Saturday
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us On +91 8511539085 or send your resume to hr@votiko.com
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team.

Skills Required