Job Description

We are looking for a call center team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals.
Responsibilities
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities
Requirements:-
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Degree in Management or training in team leading is a plus.
Location: Surat
Salary: ?15,000 to - ?25,000 /month
Working Days- Monday to Saturday
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team.

Skills Required