Job Description

Excellent Chance to work in BPO for Voice Process in Surat.
:
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets
Requirements
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
Qualifications-Any Graduate
Location: Surat
Salary: ?15,000 to - ?35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com 
Please only call if you are qualified in the above-mentioned details.
Regards,
Votiko Team

Skills Required