Job Description

Summary:

Join our remote international call center team and provide exceptional customer support to clients from around the world. As a Remote Customer Support Specialist at Votiko, you will handle inbound and outbound calls, address customer inquiries, and ensure a seamless customer experience from the comfort of your home.

Responsibilities:
Handle customer inquiries, concerns, and requests via phone, email, or chat.
Assist customers with product information, order processing, and issue resolution.
Provide multilingual support as required to cater to diverse customer needs.
Collaborate with cross-functional teams to achieve customer satisfaction goals.
Maintain accurate records of interactions and follow-up on pending issues.
Requirements:
Excellent verbal and written communication skills in English and additional languages as needed.
Previous call center or customer support experience in an international setting is an advantage.
Customer-centric mindset with a passion for delivering exceptional service.
Strong problem-solving skills and ability to handle challenging situations.
Perks and Benefits:
Competitive salary package with performance-based incentives.
Flexible work hours to support a healthy work-life balance.
Opportunities for career advancement within the organization.
Comprehensive training and professional development programs.
Supportive and collaborative work culture fostering employee growth.
Employee recognition programs and rewards for outstanding performance
Salary: 20,000 to - 70,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call:- +91 8511539085
Website - www.votiko.com

Skills Required