Job Description

Customer Support - Hindi

Location:

Padivattom, Ernakulam

Salary:

?20,000 to ?25,000

per month +

Incentives

Qualifications:

Any Degree

Excellent verbal communication skills in Hindi and English.

Responsibilities:

Provide exceptional customer support and sales assistance in both Hindi and English. Handle a mix of inbound and outbound calls, addressing customer inquiries and needs. Engage in meaningful conversations with customers to understand their requirements and provide tailored solutions. Maintain a proactive approach to identify potential issues and resolve them promptly. Collaborate with the team to contribute to a positive and efficient work environment.

Requirements

Excellent verbal communication skills in Hindi and English. Ability to think on your feet and adapt to unique customer interactions. Previous experience in customer relations is a plus, but not mandatory. Freshers are encouraged to apply. Basic computer skills and familiarity with customer relationship management (CRM) tools
Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Life insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Bachelor's (Preferred)
Experience:

Customer support: 1 year (Preferred) telesupport: 1 year (Preferred)
Language:

English (Required) Hindi (Required)
Work Location: In person