Voice Process
Job Description
Job Summary:
We are seeking dynamic and customer-focused individuals to join our Voice Process team. The ideal candidate will handle inbound and/or outbound calls to address customer inquiries, resolve issues, provide product/service information, and ensure customer satisfaction.
Key Responsibilities:
Handle incoming/outgoing calls promptly and professionally
Resolve customer issues and provide accurate information
Record details of customer interactions and transactions
Follow communication "scripts" when handling different topics
Escalate complex issues to the appropriate department
Maintain a positive, empathetic, and professional attitude toward customers
Meet personal/team qualitative and quantitative targets
If you want to know more about us Contact HR Vinay 9084622136
Job Types: Full-time, Permanent, Fresher
Pay: ?18,859.48 - ?50,778.14 per month
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD3900683
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationTS, IN, India
-
EducationNot mentioned
-
ExperienceYear